Privacy Policy

Last updated: October 30, 2025

This Privacy Policy describes how Skyline Exterior Group LLC ("Skyline Exterior", "we", "us", or "our") collects, uses, and shares information when you visit our website or otherwise interact with us (the "Service").

By using our Service, you agree to this Privacy Policy.

1. Company Information

Skyline Exterior Group LLC
5540 Centerview Drive, Suite 204 PMB 626931
Raleigh, NC 27606
Email: [email protected]
Phone: 984-999-9316
Website: www.skylineexteriorgroup.com

2. Information We Collect

Personal Information You Provide

  • Name
  • Email address
  • Phone number
  • Service address or project location
  • Project details (roofing, siding, gutters, etc.)
  • Messages or files you send to us

Information Collected Automatically

  • IP address
  • Browser type and version
  • Pages visited and time spent on each page
  • Date and time of your visit
  • Device type and operating system

We may use cookies and analytics tools to improve our website and marketing.

3. How We Use Information

  • Provide quotes, proposals, and project updates
  • Respond to inquiries and schedule appointments
  • Communicate by phone, email, or SMS about your project
  • Manage your record in our customer relationship system
  • Improve our website, marketing, and service performance
  • Comply with legal obligations and protect against misuse or fraud

4. Communications and SMS Messaging

By providing your phone number, you agree that Skyline Exterior may contact you by phone call or text message regarding quotes, appointments, or services. Message and data rates may apply. You can opt out at any time by replying STOP.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enable basic functionality, remember preferences, and measure site traffic (via Google Analytics, when enabled). You can control cookie settings through your browser.

6. Information Sharing and Service Providers

We share personal information only as necessary to operate our business, such as with trusted service providers:

  • CRM / Communications / Call Tracking: third-party platform services provided by Blu Haven Consulting, which manages our customer communications and scheduling technology.
  • Scheduling: Blu Haven Consulting platform and Google Calendar
  • Chat Widget: Blu Haven Consulting platform chat
  • Proposal and E-Signature: Roofr
  • Analytics (optional): Google Analytics
  • Hosting and Security: our website hosting provider

Each provider has its own privacy and security practices. We do not sell, rent, or trade your personal information.

7. Data Retention

We retain personal information only as long as necessary to fulfill the purposes described or as required by law.

8. Security

We use commercially reasonable safeguards, including encrypted connections and restricted access, but no online system is 100% secure.

9. Children’s Privacy

Our website is not directed to children under 13. If you believe a child has provided us information, contact us at [email protected] and we will delete it.

10. Links to Other Websites

Our website may link to third-party sites. We are not responsible for their privacy practices or content.

11. Changes to This Policy

We may update this Policy periodically. Updates will appear here with a new “Last updated” date. Continued use of the website means you accept the changes.

12. Contact Us

Skyline Exterior Group LLC
5540 Centerview Drive, Suite 204 PMB 626931
Raleigh, NC 27606
Email: [email protected]
Phone: 984-999-9316